Privacy

Privacy Policy for Virtual Try On - SeeTheLook

Last Updated: April 1, 2025

Virtual Try On - SeeTheLook (“we,” “our,” “us,” or the “App”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify application.

We understand the importance of your personal information and are committed to protecting it. By using our application, you agree to the collection and use of information in accordance with this policy.

When you use our application, we may collect certain information automatically, including:

  • Shopify Store Information: Store URL, theme details, and other store-related data necessary for the app to function.
  • User Activity: Information about how you interact with our application.
  • Device Information: Browser type, IP address, device type, and operating system.

We may collect information that you voluntarily provide to us, including:

  • Account Information: When you install our app, we collect your Shopify store information and authentication details.
  • Product Information: Details about the products in your Shopify store.
  • User-uploaded Images: Model and garment images you upload for the Virtual Try-On feature.

We use the information we collect for various purposes, including:

  • Providing and maintaining our application
  • Improving, personalizing, and expanding our application
  • Processing virtual try-on requests
  • Communicating with you about our services, including updates and support
  • Monitoring usage of our application
  • Detecting, preventing, and addressing technical issues

We will retain your information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

While we only store user-uploaded images on our servers for a limited period after processing (typically 30 days), please be aware that our third-party image processing service may retain these images indefinitely on their servers. If you wish to have your images deleted from the third-party service, please contact us and we will make reasonable efforts to forward your deletion request to our service provider.

We do not sell your personal information to third parties. We may share your information in the following situations:

  • Third-Party Service Providers: We may share your information with third-party service providers that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Your Consent: We may disclose your information for any other purpose with your consent.
  • Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.

Our app processes images you upload to provide virtual try-on services. This processing involves:

  • Temporarily storing the uploaded images to perform the virtual try-on operation
  • Using AI models to combine model and garment images
  • Storing the results for your future reference

For image processing, we utilize a third-party API service. Please be aware that:

  • Images processed through this third-party API may be stored on their servers indefinitely
  • The third-party service may retain these images until a specific deletion request is made
  • We have limited control over how long the third-party service retains your images

While we do not use your images for training AI models or for any purpose other than providing the requested try-on service, we cannot guarantee the same for our third-party image processing provider.

We use administrative, technical, and physical security measures to protect your personal information. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure.

Depending on your location, you may have certain rights regarding your personal information, such as:

  • The right to access personal information we hold about you
  • The right to request correction of your personal information
  • The right to request deletion of your personal information
  • The right to request restriction of processing of your personal information
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the information provided below.

As a Shopify app developer, we adhere to the Shopify API License and Terms of Use. We only collect and use data that is necessary for our app’s functionality and in compliance with Shopify’s terms.

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:

Email: contact@seethelook.com